Sunday, October 31, 2010

Punting, and Faux Pas Of The Century, Part III of III

Punting, and Faux Pas Of The Century, Part III of III
By Monette Benoit, All Rights Reserved.

Suddenly, rain began to flow – sideways – as we pre-tested equipment.

Phone lines went down. Internet service was interrupted; electrical grids were diverted away from our area.

And we, court reporting captioners took it all in stride.

We calmly continued to plug in equipment, then more equipment, then additional equipment.

Much later, after a large table was filled with cords, boxes, TVs, encoders, decoders, BNCs, RCAs, plasma equipment, and IT people began to scratch their heads, I have to share, we, the court reporting captioners, sat taller, put our shoulders back, made eye contact with little blinking and avoided prolonged sighing.

No, we had not had any lunch, though all others had dined sufficiently.

We continued to work and added additional surge protectors to send and receive NTSC composite transmissions, to create new transmissions and downconversions to analogue composites with conversions to SD/SDI components and connectors as new challenges continued to arrive – in realtime – and weather ramped up around our region. ...

After the towers providing backup equipment went down, we had to rethink our original plan.

We packed all our electrical equipment and looked out the windows to very darkened skies.

No, there were no umbrellas, no plastic bags. We were told to “run to your car.”

I paused before calmly sharing, “Court reporters do not run with electrical equipment during electrical storms across open gravel parking lots.” Then I smiled.

After loading equipment, I drained the rain from my hair and wrung out my skirt before I sat in the car.

Then we headed off to what I now termed the "Punting Plan."

No one saw our scramble – as it should be, in my opinion.

I had been up since 4 a.m. that last morning and paused, replying softly, “I was raised with three brothers. That person has three brothers. And that person has written every word people have spoken for eons. Surely you can tell us.”

The man looked to me, “Three brothers?”

I nodded.

He laughed, “Well, then you can handle this!” And he proceeded to share a moment from an international event 15 years ago.

As he began to share “the huge captioning faux pas of the century” (his words) surrounded by a group of men who clearly knew the wording, I stood tall and gasped. Then I finished the sentence for him with the original spoken word and the result that tranned across the large screens.

This man gasped and said, “Oh, my God! That was your company! You were onsite! I thought you looked familiar. You were one of the captioners on that job! Wow, we’ve taken that error around the world with us. That was hysterical! Thank you!”

The group howled with laughter while I did exhale, did roll my eyes and did not stand tall.

It took the wind out of my sails for a few moments as they slapped their thighs and laughed.

After all our work, after all the detailed prep, after five days of hurricane-related storms, and what was the exiting comment after I had to create a Punting Plan? An untran – one untran from 15 years ago?

Monette Benoit may be reached for tutoring and coaching: Monette@ARTCS.com and Monette@CRRbooks.com

Part I of III is posted October 10, 2010, on Monette's Musings at www.monettebenoit.com and www.CRRbooks.com

Part II of III is posted October 20, 2010, on Monette's Musings at www.monettebenoit.com and www.CRRbooks.com

Monette Benoit may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette's Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …


Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.
Monette's Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.

Wednesday, October 20, 2010

Punting, and Faux Pas Of The Century, Part II of III

Punting, and Faux Pas Of The Century, Part II of III
By Monette Benoit, All Rights Reserved.


Suddenly, rain began to flow – sideways – as we pretested equipment.

Phone lines went down. Internet service was interrupted; electrical grids were diverted away from our area. And we, court reporting captioners, took it all in stride.

We calmly continued to plug in equipment, then more equipment, then additional equipment.

Much later, after a large table was filled with cords, boxes, TVs, encoders, decoders, BNCs, RCAs and plasma equipment, and IT people began to scratch their heads, I have to share – we, the court reporting captioners, sat taller, put our shoulders back, made eye contact with little blinking and avoided prolonged sighing. No, we had not had any lunch, though all others had dined sufficiently.

We continued to work and added additional surge protectors to send and receive NTSC composite transmissions, to create new transmissions and downconversions to analogue composites with conversions to SD/SDI components and connectors as new challenges continued to arrive – in realtime – and weather ramped up around our region.


Individuals were checking emergency BlackBerry messages, then quickly exiting rooms, pale and wide-eyed to run down a hallway.

Protein shakes were sipped among several people “to keep our energy up,” they shared.

(We were not given any protein beverages because “you have an empty stomach, and you don’t want that,” we were told.)

Then I closed the door to make one phone call while we continued to search equipment in our magic bag of tricks.

Within minutes a man opened the door with one swift motion and froze, staring at us (and the table with equipment), his feet apart.

I paused and softly said, “This is going to perhaps be an unusual question. Do you happen to have a new ‘female connector’ here?”

The man inhaled quickly. “I’m just a business person. I can’t help at all.” He exited as quickly as he entered and did not look back.

The captioner and I avoided eye contact (to avoid laughter) and went back to work.

After the towers providing backup equipment went down, we had to rethink our original plan.

We packed all our electrical equipment and looked out the windows to very darkened skies.

No, there were no umbrellas, no plastic bags. We were told to “run to your car.”

I paused before calmly sharing, “Court reporters do not run with electrical equipment during electrical storms across open gravel parking lots.” Then I smiled.

After loading equipment, I drained the rain from my hair and wrung out my skirt before I sat in the car.

Then we headed off to what I now termed the "Punting Plan."

No one saw our scramble – as it should be, in my opinion.

When we succeeded with the Punting Plan and created magic appearing on the multiple huge dropdown screens for local and international viewing, we did not exhale or roll our eyes. We quietly went to work. Court reporters, CART providers and captioners get the job done.

We captioned all requests (with multiple schedules).

When we finished the last event and packed equipment, we strolled to the main suite to share that we were leaving.

As we shook hands, exchanging final work details, the man in charge of this entire international event looked to me and said, “That was excellent! Excellent!”

We beamed, standing tall, shoulders back, loaded down with equipment in each hand.

He continued, “But you would never believe the captioning error we saw years ago. It was the error of the century! We, videographers and technicians, still talk about it – it has traveled around the world! I can’t tell you; it’s much too crude. But it sure was funny.”

Monette Benoit may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Part I of III is posted October 10, 2010, on Monette's Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted October 31, 2010, on Monette's Musings at www.monettebenoit.com and www.CRRbooks.com



Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette's Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …


Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette's Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.

Sunday, October 10, 2010

Punting, and Faux Pas Of The Century, Part I of III

Punting, and Faux Pas Of The Century, Part I of III
By Monette Benoit, All Rights Reserved.


This is a wonderful profession. Each day is different. Each request is unique. Our work creates memorable (and humbling) moments.

We are embraced into new opportunities – each in realtime – as we move forward, serving others with new technology.

While focusing on fulfilling multiple service job requests I had the opportunity to work with technical people from multiple international companies.

The event I am detailing herein involved professionals with the same goal: combine and coordinate technology, talents, skills, and all equipment to present live captioning for the international event.

As we compared technical information, software, hardware, cords, wireless equipment, people’s schedules, time zones, multiple languages and numerous details, a hurricane began to approach.

That just can’t be good news as people are buried with years of work to provide a meticulous service, now can it?

Suddenly, rain began to flow – sideways – as we pretested equipment.

Phone lines went down.

Internet service was interrupted; electrical grids were diverted away from our area. And we, court reporting captioners, took it all in stride.

We calmly continued to plug in equipment, then more equipment, then additional equipment.

Much later, after a large table was filled with cords, boxes, TVs, encoders, decoders, BNCs, RCAs, and plasma equipment, and IT people began to scratch their heads, I have to share – we, the court reporting captioners, sat taller, put our shoulders back, made eye contact with little blinking and avoided prolonged sighing.

No, we had not had any lunch, though all others had dined sufficiently.

We continued to work and added additional surge protectors to send and receive NTSC composite transmissions, to create new transmissions and downconversions to analogue composites with conversions to SD/SDI components and connectors as new challenges continued to arrive – in realtime – and weather ramped up around our region.

Monette Benoit may be reached: Monette@ARTCS.com and Monette@CRRbooks.com

Part II of III is posted October 20, 2010, on Monette's Musings at www.monettebenoit.com and www.CRRbooks.com

Part III of III is posted October 31, 2010, on Monette's Musings at www.monettebenoit.com and www.CRRbooks.com


Monette Benoit, B. B.A., CCR, CRI, CPE, Paralegal
Motivation Management & Life Coach,
Tutor and Multiple Title Author of Books & Test Prep for the Court Reporting & Captioning Industry
Realtime Court Reporter, Instructor, Consultant, Columnist

Court Reporter Reference Books & CDs: www.CRRbooks.com
Blog: Monette's Musings, www.monettebenoit.com

* Educational/Career Advancement; Private Tutoring/Customized Coaching

All American RealTime/Captioning Services, Inc.: www.ARTCS.com

Have you failed NCRA’s RPR, RMR or a state court reporting exam? I want to help you and others to pass your test and to exceed career goals. http://crrbooks.com/index.php?cPath=61

Did You Know: www.CRRbooks.com has material to help you advance skills for NCRA exams and state certifications?

Did You Know: You can accelerate your career with private tutoring and coaching?
Court reporting veteran Monette Benoit can help you achieve your goals.

Coaching and tutoring topics include:

• Motivation skills to keep you moving forward,
• Time-management skills,
• Process learning for more effective retention,
• Communication skills and daily interaction improvement skills, and much more.

Who comes to Monette for tutoring and coaching?

• Veteran court reporters, CART providers and broadcast captioners brushing up on their skills for test-taking requirements,
• In-class students who feel they’re falling behind or aren’t ready for the required tests,
• Students or veterans who struggle with focus, goal-setting, time-management or other life skills that might be interfering in their upward success,
• At-home students who want to ensure they’re on track for their exam and career goals,
• Veteran court reporters and broadcast captioners expanding their career options in related fields,
• Students and veterans alike who find they’re struggling with one or two key areas of daily practice,
• Students or veterans who have begun to question their career or whether they’re on the “right track” …


Check It Out: Reach Your Goals! Tutoring and Coaching
http://crrbooks.com/index.php?cPath=29

Monette Benoit can help you achieve at much high levels. Where do you want to go? What have you really wanted to do with your career, and ultimately, your life? Specific custom-designed guidance efficiently assists you!

About Monette Benoit:
As a 25+year court reporter, CART provider, author of NCRA test prep material and an instructor, Monette Benoit has taught multiple theories, academics, all speed classes and the 225 homeroom within NCRA-approved schools and a community college. She understands the challenges many adults now face in our industry and schooling.

Monette Benoit has worked with thousands of professionals, court reporters, students and instructors. She has also helped create new court reporting training programs, worked with federal grants, and assisted instructors in developing curriculum for both in-class and at-home students.

Her one-on-one tutoring has greatly assisted thousands of students, novice and experienced professionals to privately reach the next level.

Monette's Musings is a blog containing information for busy professionals, students and individuals who are fearless and seek to create their success each day.